Please read these Terms & Conditions (“Terms”) carefully before using the website https://aaravalicollections.com (the “Site”) and purchasing products from us. These Terms set out the legally binding terms between you (“you”, “your”, “customer”) and Aaravali Collections (“we”, “us”, “our”).

1. Acceptance of terms

By accessing or using the Site, or placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other documents incorporated by reference. If you do not agree with these Terms, you must not use the Site or place orders.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site and make a purchase. By placing an order you represent that you have the legal capacity to enter into these Terms.

3. Products, prices and availability

We endeavour to display products, descriptions and pricing accurately. However, errors may occur. We reserve the right to correct any errors, change or update information and revoke orders if products are priced incorrectly or unavailable.

Prices are inclusive of GST (if applicable) and other taxes unless stated otherwise. Shipping / delivery charges may apply and will be displayed at checkout.

All orders are subject to acceptance and availability. We may refuse or cancel orders at our discretion, including where there has been a pricing error or fraud suspicion. If we cancel your order after you have paid, we will refund you.

4. Ordering, payment and shipment

To place an order, you must follow our checkout process, provide accurate information and submit payment.

Payment is processed via our payment gateway and you represent that the payment method is valid and you have sufficient funds.

We will arrange for delivery of the purchased products to the shipping address you provide. Delivery times are estimates only—we are not liable for delays outside our control.

5. Returns and refunds

Return policy details are set out on our “Returns” page. Unless agreed otherwise, returns must be initiated within the timeframe set (e.g., 30 days) and items must be in original condition, unworn, unused and with original packaging and tags.

Refunds will be processed to the original payment method once we have received and inspected the returned item. Please allow time for bank/ card processing.

We reserve the right to refuse returns/ refunds if the item shows signs of wear, damage, or tag removal (except where defective). Custom or personalized jewellery may not be eligible for return unless faulty.

6. Intellectual property

All content on the Site (including text, images, logos, product descriptions) is our property or our licensors and is protected by Indian and international intellectual property laws.

You may not reproduce, modify, distribute or exploit any portion of the Site without our prior written permission.

7. Limitation of liability

To the extent permitted by law, we exclude all liability for any indirect, incidental, special, consequential or punitive damages, loss of profits, data or goodwill arising from your access to or use of the Site or products.

Our total liability for any claim arising under or in connection with these Terms shall not exceed the amount you paid for your order that gave rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or any liability that cannot be excluded by applicable law.

8. Indemnity

You agree to indemnify, defend and hold us and our officers, directors, employees and agents harmless from and against any claim, liability, loss, damage, cost or expense (including legal fees) arising from or related to: your use of the Site, your breach of these Terms, your violation of any law or rights of a third-party, or any product you purchase.

9. Governing law & jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City/State], India.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. When we make changes, we will post the updated Terms on the Site with a revised “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the new Terms.

11. Miscellaneous

If any provision of these Terms is held invalid or unenforceable under applicable law, such provision shall be struck out or modified and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Site and purchase of products, and supersede all prior agreements.